CASUAL SUPPORT
Need help now? No regular “IT Guy”? We can help.
Slant offers Casual IT Support services that are available when you need them. We utilise a variety of tools to enable us to support you immediately via a remote connection. Negating the need for travel, this can often be a quick way to resolve a variety of software related issues.
All you’ll need is your computer and an internet connection, and in a few simple steps we can jump in, work out what’s going on and advise the best course of action.
We utilize TeamViewer to connect to your computer, which uses an encrypted connection to ensure your security. You can also see what we’re doing while we’re connected, so you can have complete peace of mind.
A SNAPSHOT OF OUR POINT OF SALE OFFERINGS:
ON-CALL CASUAL REMOTE SUPPORT
In a situation that you need immediate support? We’re here to help. Our team can arrange remote access to your machine to investigate the issues you’re facing and get you back on track.
If you’re after a bit more of a holistic approach to managing your IT needs, check out our Managed Services page for more information on how we can help.
CASUAL ON-SITE SUPPORT
Some things can’t be resolved remotely. Maybe it’s a tricky hardware issue, or a network connectivity problem.
We’re able to arrange an on-site consultation to work through any issues you have and ensure they’re resolved in a timely manner.
We understand downtime costs money, and leverage our personal relationships with multiple vendors and carriers to achieve the best possible outcome for our clients.
If you’re after a bit more of a holistic approach to managing your IT needs, check out our Managed Services page for more information on how we can help.
DEPLOYMENTS & ROLLOUTS
Already have an existing team but need to tackle a project you don’t quite have the manpower for?
We may be able to assist. Our friendly, trained staff are able to integrate with existing teams to deliver projects no matter if it’s a hardware refresh project, software roll-out or systems training.
Contact us for more information.